What We Offer

Comprehensive OPWDD Support Services

From your first question to ongoing brokerage support, The Broker Queen is with you at every step of your self-direction journey.

How We Help

Every Service, One Goal: Your Independence

OPWDD Self-Direction gives individuals and families the power to design their own care — but navigating the system takes knowledge, time, and the right support. That's exactly what The Broker Queen provides. Whether you're just getting started or need ongoing guidance, our services are designed to meet you where you are.

Compassionate support brokerage consultation with a family
Core Service

OPWDD Support Brokerage

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As an OPWDD Authorized Support Broker, Laquesha handles the administrative and fiscal responsibilities of your self-direction budget — so you can focus on what matters most: living your best life.

  • Developing and managing your Individual Support Plan (ISP)
  • Assisting with budget development and spending plan creation
  • Coordinating with your Fiscal Intermediary (FI)
  • Hiring, onboarding, and managing Direct Support Professionals (DSPs)
  • Ensuring compliance with OPWDD regulations and documentation requirements
  • Ongoing monitoring and plan adjustments as your needs evolve
Education & Empowerment

Self-Direction Education

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Knowledge is the foundation of confident self-direction. We provide clear, compassionate education so individuals and families understand every aspect of the OPWDD system — before, during, and after enrollment.

  • One-on-one education sessions tailored to your family's needs
  • Guidance on OPWDD eligibility and the enrollment process
  • Explanation of self-direction models (Budget Reference, Supported Self-Direction)
  • Understanding your rights and responsibilities as a self-directing individual
  • Access to our comprehensive Learning Center resources
  • Ongoing education as OPWDD policies and programs evolve
Family Support

Family Guidance & Advocacy

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Navigating OPWDD as a family caregiver can be overwhelming. We stand beside you as a trusted advocate — helping you communicate with OPWDD, build your care team, and navigate every transition with confidence.

  • Advocacy during OPWDD meetings and planning sessions
  • Guidance on communicating with Care Managers and service coordinators
  • Support navigating transitions (school to adult services, residential changes)
  • Help identifying and connecting with community resources
  • Assistance understanding and appealing OPWDD decisions
  • Ongoing family support and check-ins
Person-Centered Planning

Planning Meetings

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Every great self-direction plan starts with a great planning meeting. We facilitate person-centered planning sessions that put the individual's voice, goals, and vision at the center of every decision.

  • Facilitation of Life Plan and Individual Support Plan (ISP) meetings
  • Person-centered discovery to identify goals, strengths, and preferences
  • Coordination with Care Managers, family members, and support team
  • Documentation of meeting outcomes and action steps
  • Follow-up to ensure plan implementation stays on track
  • Annual review and plan update facilitation
Community Connections

Community Resource Navigation

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The right community connections can transform someone's quality of life. We help individuals and families identify, access, and navigate local and statewide resources that complement their self-direction plan.

  • Identification of local community programs and services
  • Connections to employment, recreation, and social inclusion opportunities
  • Referrals to housing, transportation, and assistive technology resources
  • Guidance on accessing benefits and entitlements
  • Building a network of community supports that align with individual goals
  • Ongoing resource updates as new programs become available
Continuous Support

Ongoing Brokerage Support

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Self-direction is not a one-time event — it's an ongoing journey. We provide continuous brokerage support to ensure your plan stays current, your team stays strong, and your goals keep moving forward.

  • Regular check-ins and progress monitoring
  • Budget tracking and spending plan adjustments
  • Staff management support and HR guidance
  • Crisis support and problem-solving as challenges arise
  • Coordination with OPWDD, Care Managers, and Fiscal Intermediaries
  • Annual plan reviews and goal updates
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Free Consultation

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Not sure where to start? Book a free consultation with Laquesha. We'll talk through your situation, answer your questions, and help you understand your options — with no pressure and no obligation.

  • 30-minute introductory call at no cost
  • Review of your current OPWDD status and eligibility
  • Overview of self-direction options available to you
  • Answers to your most pressing questions
  • Personalized recommendations for next steps
  • No commitment required — just clarity and guidance
How It Works

Your Path to Self-Direction

01

Book a Free Consultation

Schedule a no-cost introductory call with Laquesha to discuss your situation, ask questions, and explore your options.

02

Develop Your Plan

We work together to build a person-centered plan that reflects your goals, strengths, and vision for the future.

03

Build Your Team

We help you identify, hire, and onboard the right Direct Support Professionals to bring your plan to life.

04

Live Your Life

With ongoing brokerage support, you stay in control while we handle the administrative details behind the scenes.

Ready to Get Started?

Book a free consultation today and take the first step toward confident, empowered self-direction.